Instructional Videos
Attention Customers
To ensure Central Alarm continues to provide the best monitoring services to our customers, we have enhanced our software for alarm handling, which will introduce our newest feature, SMS text (chat) Communication for additional notification of your alarm signals. If you do not have or cannot remember your clearing code/passcode, please call/email our new Customer Care at 520-202-9999 or email us at customercare@central-alarm.com.
The *NEW* Customer Care Department will handle your service needs, app support, account management, and overall general questions or concerns.
Instructional Videos
At Central Alarm, Inc, we’re here to empower our customers with as many resources as possible. Below you can find “how to” videos to manage your devices, replace batteries, access settings and more. You can always call us directly as well, but this is a great way to start if you aren’t sure how to get the most out of your system!
